Join Our Cleaning Team & Earn up to $30 Per Hour

Assignment and Subcontracting

We may transfer our rights and obligations under these terms of use to another organization, but this will not affect your rights or our obligations under these terms of use.

You may not transfer your rights or obligations under these terms of use to another person. However, at the approval of the User, you may sub-contract your obligations and work exclusively to other MoppedAway Service Providers.

PLEASE NOTE:
**THIS IS AN IMPORTANT DOCUMENT. IT IS A LEGAL CONTRACT BETWEEN YOU AND US. PLEASE DO NOT AGREE TO IT UNLESS YOU HAVE READ AND UNDERSTOOD IT AND ANY DOCUMENT MENTIONED IN IT. WE RECOMMEND THAT YOU CONSULT A LAWYER. YOU SHOULD ALSO HAVE THE DOCUMENT TRANSLATED INTO YOUR OWN LANGUAGE IF NECESSARY. IF YOU NEED ANY CLARIFICATION, PLEASE ASK US AND WE WILL ENDEAVOR TO HELP, BUT WE CANNOT GIVE YOU LEGAL ADVICE. WE REGULARLY UPDATE OUR TERMS AND CONDITIONS. IT IS YOUR RESPONSIBILITY TO KEEP UP TO DATE.**

Introduction
These terms of use (together with any documents referred to in them) tell you the terms on which you may make use of our website www.moppedaway.com (the Site) and/or our mobile application (the App) and the connection service that we provide through them.

By using MoppedAway (including downloading the App), you confirm that you have read and accepted these terms of use and that you agree to comply with and be bound by them. If you do not agree to them, you must not use MoppedAway.

Please note that these terms of use do not apply to any cleaning or other services that you provide to Users (as defined below).

Other applicable terms
These terms of use refer to our privacy and cookie policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us, as well as information about the cookies and/or other similar technologies (for example, analytics) we use. By using MoppedAway, you consent to such processing and you warrant that all data provided by you is accurate.

MoppedAway may operate in multiple states, and you agree to comply with all applicable state laws in the states where you provide Services. As we expand to different states, additional state-specific terms may be added to these terms of use, and you agree to be bound by any such additions.

Information about us and how to contact us
MoppedAway is a technology platform, accessed through the Site or the App, that connects users (Users) with third party providers of cleaning services and certain other services as listed on the Site such as you (Service Providers). It enables Users to engage the services of a Service Provider in their area for the provision of those services (Services).

If you wish to contact us in writing, have a complaint or are required to give us notice in writing, you can send this to us by email at hello@129.213.22.203

Registration by the Service Provider
You acknowledge that, in determining whether to include you on the Site as a potential supplier of Services, we rely on the accuracy and completeness of the information supplied by you during the registration process. You therefore confirm that all such information is accurate and not misleading and that we may use it to carry out any of the searches or checks referred to below.

You also confirm that you possess all approvals and authority (including the necessary immigration status) required to work in the United States on a self-employed basis and, in particular, to provide Services to Users.

You authorize us and/or any of our appointed agents to carry out necessary searches, including searches of consumer credit records, in order to verify the information you have provided.

Background Checks and FCRA Compliance
By agreeing to these terms, you acknowledge and authorize MoppedAway to conduct background checks in compliance with the Fair Credit Reporting Act (FCRA). You understand that:

1. A consumer report (background check) may be obtained for contractor qualification purposes
2. You will receive a separate standalone disclosure and authorization form before any background check is conducted
3. You have the right to request a copy of your report and to dispute inaccurate information
4. Background check results will be considered for platform eligibility consistent with applicable federal, state, and local laws

You must promptly disclose to us all matters which are material to your ability and suitability to provide Services to Users, as well as any material changes thereto.

Relationship between the parties
If we decide in our absolute discretion to include you on the Site as a potential supplier of Services, your inclusion on the Site will be subject to these terms of use. In such case, you authorize us to act as booking agent for you whereby we will process bookings and contractually commit you to supply Services to Users on the basis of these terms of use.

You will act as an independent contractor and will not be our employee, agent, partner, or joint venture. This agreement does not create any agency, partnership, joint venture, or employment relationship between you and MoppedAway. You have no authority to bind MoppedAway in any manner whatsoever.

You shall be fully responsible for any federal, state, and local taxes, social security contributions, and any other liability, deduction, contribution, assessment or claim arising from, or made in connection with, these terms of use or your provision of the Services. You shall indemnify us against all reasonable costs and expenses and any tax, penalty, fine or interest incurred or payable by us in connection with, or in consequence of, any such liability, deduction, contribution, assessment or claim, other than where such liability, deduction, contribution, assessment or claim arises out of our negligence or willful default. We may at our option satisfy such indemnity (whether in whole or in part) by way of deduction from any amounts due to you from us under these terms of use.

You acknowledge that you are free to provide services to others during the term of this agreement, provided that such activities do not interfere with your obligations under these terms of use or create a conflict of interest.

Changes to these terms of use
We may revise these terms of use at any time and you should check these terms of use from time to time to take notice of any changes we have made, as they are legally binding on you. We may also notify you of any changes by email. If you do not agree to any such changes, please stop using MoppedAway and (if applicable) delete the App from your Mobile Device.

Services
If you accept a contract with a particular User, whether on a one-off or other basis, you agree to supply services to that User in accordance with these terms of use. You acknowledge that, notwithstanding your obligations to us herein regarding the standard of such Services, you will contract direct with each User for the supply of Services and, in the event of a dispute with the User, your recourse is against the User and not us.

If you cause any damage to a User’s property in the course of providing the Services to them, you will be fully responsible for such damage and will reimburse the User accordingly. You therefore agree that, for so long as you are providing Services to Users, you take out and maintain in force with a reputable insurer appropriate general liability insurance cover in respect of any such damage. We recommend a minimum of $1,000,000 in general liability coverage.

You promise that you have the necessary skills to supply the Services.

Quality Standards
As an independent contractor, you agree to maintain high-quality service standards. We may share customer feedback and offer optional resources to help you improve your services. While you have discretion in how you perform your services, customers expect consistent quality standards.

If cleaning work does not meet customer expectations, we encourage you to work directly with the customer to resolve the issue. In circumstances where a customer requests a refund, we will notify you and give you an opportunity to address the concerns before processing any refund.

You shall comply with all applicable federal, state, and local laws and regulations in the provision of the Services and otherwise in connection with these terms of use.

You shall agree with the relevant User as to the provision and procurement of materials required by you to provide the Services to that User. We are not responsible for the provision of any tools, equipment or materials. The user may have requested cleaning supplies to be provided when using the MoppedAway platform, if this is the case by accepting the job you understand that providing supplies will be an expected part of the service and included in your obligations as the service provider.

You acknowledge that we will notify you of any User cancellation by at least one of the following methods: mobile app, email, phone, WhatsApp or SMS communication. It will be your responsibility to monitor these frequently to ensure you are up to date on your bookings.

If you have to cancel a scheduled booking or are otherwise unable or unavailable to attend the agreed location to provide the Services requested, you must notify us and the relevant User by email or telephone as soon as possible and without undue delay.

If you fail to attend the agreed location at the scheduled time of the visit, we reserve the right to charge you the full amount of the booking and a non-attendance administration fee to cover our reasonable costs arising as a result of the missed booking which we may, at our election, deduct from any amounts due to you from us.

You shall promptly notify us:

1. If, for any reason, you cannot attend any scheduled visit (in which case you must promptly notify the User also) or otherwise become unable or unavailable to supply the Services as contracted;
2. If you receive any complaints from Users; and
3. Of any grievance that you may have in relation to Users.

If you agree to accept a booking through the MoppedAway platform and then at a later date decide that you no longer want or are unable to complete the clean we reserve the right to charge you a fee up to the total booking(s) value of the clean.

You shall attempt to resolve any complaint by a User directly with said User.

You shall provide reasonable co-operation to us in connection with these terms of use and comply with our reasonable requirements, including prompt provision of such information and documents as we may reasonably request in connection with these terms of use.

You shall only use User contact information insofar as is reasonably necessary to provide the Services. You shall keep such information confidential and shall delete it if requested to do so by us.

We do not guarantee that you will receive any, or any particular level of, contracts or revenues from the arrangements contemplated by these terms of use.

We do not carry out any checks on Users and cannot provide any guarantees as to the conduct of Users or the suitability or safety of their premises. You attend cleaning visits at your own risk. You must leave immediately if you have any concerns as to such matters.

By registering to use MoppedAway, you agree that any solicitation of Users whom you first met through MoppedAway shall be done exclusively through the MoppedAway platform for a period of 12 months from your first contact with that User. This is not a non-compete agreement and does not prevent you from providing services to any person or entity you meet through other channels, including after the 12-month period has expired.

If a User offers to engage or employ you to provide Services outside the MoppedAway platform during this 12-month period, we request that you direct them to book through our platform. If we discover you have solicited or accepted direct bookings from Users first introduced through our platform during this 12-month period, we may charge a reasonable referral fee or discontinue your access to the platform.

Payment Terms
You are free to set your own pricing, which will be agreed with MoppedAway before any bookings are assigned to you.

Payments will be processed within 14 days of service completion, unless there is a documented dispute about service quality or property damage. The first payment will be on the 7th of each month, covering all work carried out between the 15th and end of the previous month. The next payment date will be the 21st, covering all work carried out between the 1st and 14th of that month.

If there is a dispute regarding a particular service, we will:
1. Notify you promptly about the specific issue
2. Provide you with details of the customer’s complaint
3. Give you a reasonable opportunity to address the concern
4. Only withhold payment for the specific booking in dispute

You agree that we will process payments for your services on your behalf. For tax purposes, you will receive a 1099-NEC form for any calendar year in which you earn $600 or more through the platform, in accordance with IRS requirements.

Personal data
You acknowledge and agree that we are entitled to process your personal data in accordance with the terms of our privacy and cookie policy which is subject to change from time to time.

Health and Safety
You agree to comply with all applicable health and safety regulations and best practices while providing Services to Users. This includes:
1. Using appropriate personal protective equipment (PPE) when necessary
2. Properly handling and storing cleaning chemicals
3. Following safety protocols when operating equipment
4. Taking reasonable precautions to prevent accidents or injuries to yourself or others
5. Immediately reporting any accidents, injuries, or unsafe conditions to both the User and MoppedAway

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in MoppedAway and in the material published on it. You acknowledge that you have no rights in or to MoppedAway or the technology used or supported by it other than the right to use it in accordance with these terms of use. If you use any part of MoppedAway in breach of these terms of use, your right to use MoppedAway will cease immediately.

You must not use any part of the content on MoppedAway for commercial purposes without obtaining a license or other written consent to do so from us or our licensors.

Liability and indemnity
Any provisions in these terms of use excluding or limiting liability will apply to the extent permitted by applicable law. Nothing in these terms of use is in any way intended to exclude or restrict either party’s liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for any liability which may not legally be excluded or limited.

We shall not be liable for breach of these terms of use unless you have given us prompt written notice of the breach and a reasonable opportunity thereafter to rectify the breach at our expense.

Our total liability under, or in connection with, these terms of use in respect of any act or omission, or any series of connected acts or omissions, shall be limited to the amount paid to you in the six months preceding the relevant act or omission.

In no circumstances shall we be liable for any consequential, indirect or special loss or damages or for economic losses (including, without limitation, loss of revenue, profits, contracts, business or anticipated savings) or for damage to, or loss of, data or for damage to, or loss of, reputation or goodwill, except where such limitation would be unenforceable under applicable law.

You agree to indemnify us and to hold us and our successors, assigns, parent, subsidiaries, affiliates, directors, officers, employees and agents harmless against losses, damages, liabilities, and expenses (including reasonable legal fees) arising directly out of your negligence or willful misconduct in the provision of the Services or your material breach of these terms. This indemnification does not cover claims arising from our own negligence or misconduct. We shall have the right to withhold a reasonable estimate of documented damages and costs from sums otherwise payable to you pursuant to these terms of use, provided we give you written notice of such withholding.

Dispute Resolution
If a dispute arises between you and MoppedAway regarding these terms or any aspect of our relationship, both parties agree to attempt to resolve the dispute through good faith negotiation before pursuing other remedies.

If negotiation fails, any legal action shall be subject to binding arbitration in accordance with the rules of the American Arbitration Association.

The arbitration shall take place in one of the following locations, to be selected by mutual agreement:
1. The county where the Service Provider primarily provides services
2. The state where the Service Provider resides
3. A mutually agreed-upon location
4. If no agreement can be reached, in Miami, Florida

Arbitration costs shall be split equally between the parties, though either party may request a different allocation of costs based on financial hardship, which the arbitrator may consider. The arbitrator’s decision shall be final and binding on both parties.

This arbitration agreement does not prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

Content standards
These content standards apply to any and all content that you post or upload to MoppedAway and/or to any interactive services associated with it (including, without limitation, any messaging service that allows you to contact Users). You must comply with the spirit and the letter of the following standards. The standards apply to each part of any post or upload, as well as to its whole.

We are not responsible or liable to you or any third party for any content posted or uploaded anywhere as a result of your use of the MoppedAway platform and/or the contract you had with a user.

Suspension and termination
We may at any time, whether with or without cause and whether with or without notice, immediately suspend your right to use MoppedAway (including removal of your profile from the Site and the App) and/or terminate the legal agreement between us and close your account.

You may terminate the legal agreement between us and request the closure of your account at any time on not less than 14 days’ notice by emailing us at info@129.213.22.203

We will determine, in our discretion, whether there has been a breach of these terms of use through your use of MoppedAway and, if such a breach has occurred, we may take such action as we deem appropriate, including all or any of the following actions:

1. Immediate, temporary or permanent withdrawal of your right to use MoppedAway (including termination of the legal agreement between us and closure of your account);
2. Immediate, temporary or permanent removal of any content posted or uploaded by you to MoppedAway;
3. Issue of a warning to you;
4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
5. Further legal action against you; and
6. Disclosure of such information to law enforcement authorities as we feel is reasonably necessary.

We exclude liability for actions taken in response to breaches of these terms of use. The responses described in these terms of use are not limited and we may take any other action we deem reasonably appropriate.

If we withdraw your right to use MoppedAway:

1. All rights granted to you under these terms of use shall cease;
2. You must immediately cease all activities authorized by these terms of use, including your use of MoppedAway;
3. You must return all appropriate belongings back to customers prior to the release of final payment;
4. You must, if applicable, immediately delete the App from all Mobile Devices; and
5. You must not attempt to re-register to use MoppedAway.

Quality Assurance
To maintain the quality of service that MoppedAway customers expect, we implement the following optional quality resources:

1. We collect and share User feedback with you to help improve service quality
2. We offer optional guidance on cleaning best practices
3. We provide access to optional training resources and improvement suggestions
4. We may organize optional community forums to share effective techniques

Your participation in any quality improvement activities is voluntary and will not affect your independent contractor status.

Insurance Considerations
As an independent contractor, you may wish to consider appropriate insurance coverage to protect yourself in the event of property damage or other incidents. We encourage you to consult with a licensed insurance professional to determine what coverage types and limits are appropriate for your specific situation and the services you provide.

Many Service Providers choose to maintain general liability insurance and property damage coverage, but the decision to obtain insurance and the selection of specific coverage is entirely at your discretion.

Confidentiality
You agree not to disclose, divulge or communicate directly or indirectly to any third party any confidential information regarding us, MoppedAway or any Users without our (or their, as applicable) prior written consent.

For the purposes of these terms, “Confidential Information” means:
1. User contact details and personal information
2. Service pricing and business strategies
3. Proprietary technology and processes
4. Any other information marked as confidential

Confidential Information does not include information that:
1. Is or becomes publicly available through no fault of yours
2. Was known to you prior to your relationship with MoppedAway
3. Is independently developed by you without use of our confidential information
4. Is required to be disclosed by law or court order

You must not use any confidential information other than is necessary to provide the services requested by Users.

Severability and Entire Agreement

If any provision of these terms and conditions is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified or reformed to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent. If such reformation is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us relating to your use of the MoppedAway platform and supersede any prior agreements or representations.

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

Governing Law
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Florida, United States, without giving effect to any choice or conflict of law provision or rule. Notwithstanding that MoppedAway may operate in multiple states, you agree that Florida shall remain the exclusive forum for resolution of any disputes. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms of use.